How it started
Following numerous consultations with the varied authorities in Wolverhampton, we realised that there was a major lack of professional support services in our area, despite there being an abundance of care providers.
Therefore, we deliberately set out to provide such that was lacking, and we commenced our services in January 2016. Initially, we received all our referrals directly from various agencies; however, our reputation quickly grew and we are pleased to say that nowadays many calls are received through referrals that come from the families we work with.
Our Team
All of our staff members are enhanced DBS checked and fully insured to provide transportation (which is included in our hourly rate up to a 5-mile radius). This enables us to provide assistance should any appointments arise, be they medical or for leisure.
We aim to provide continuous support for our clients and strive to keep the same member of staff in one household, to avoid having a myriad of people in attendance. This encourages a feeling of trust and it is also an opportunity for both clients and families to open up relaxed lines of communication. In turn, this enables us to offer a complete support package.
We choose all of our staff carefully and our office is run solely by one person. Again, this reduces not only costs to our clients, but also ensures direct accountability. We believe it is also advantageous whenever discussing a private issue.
Continued Independence UK are approved providers to the Social Services, the NHS, and Age UK.